We use our own and third-party cookies to personalize content and to analyze web traffic.
Read more about cookies
A call for those who are Obsessed with Sport and Adventure
Performance Brands is a business passionate about equipping customers of all kinds with the best in performance tested gear and apparel for all sport and adventures. After all, we've been doing it for more than 30 years.
If you're an avid sportsman, or woman, you thrive on stepping outside and challenging your way of thinking - you might be exactly what we're looking for.
How We Think
Creating and designing products that allow our customers to embrace the outdoors is what fuels us on the daily. We're a driven, dynamic and obsessively curios bunch of explorers, who thrive on providing our customers with world-class products.
Challenges energize us. If there's room for improvement, we'll be the first ones to put up our hand and say 'how can we solve this to benefit our customers'. It's this unwavering passion that sets us apart from the rest. We work hard, so we can play even harder.
A Day In The Office
"I walk into the office every day and am surrounded by peers who demand of me to be better, to think better and to do better. It makes waking up for work a breeze, as I know I am surrounded and supported by people who share my values in terms of the outdoors."
- Lauren, First Ascent Designer
"It's a privilege to work with such a committed and loyal bunch of employees. Their energy, enthusiasm and willingness to continuously improve is what sets First Ascent apart from the rest."
- Riaan, First Ascent General Manager
"It's a privilege to work with such a committed and loyal bunch of employees. Their energy, enthusiasm and willingness to continuously improve is what sets First Ascent apart from the rest."
- Riaan, First Ascent General Manager
Join The Team
Browse our latest vacancies and become part of the Performance Brands team.
Ecommerce Coordinator
Performance Brands is looking for a highly motivated Ecommerce Coordinator who is passionate about all things content and strategy to join the Digital Department at our Head Office in Cape Town.
Reporting to the E-Commerce Manager, this role is a fantastic opportunity to grow your career in the B2C and B2B e-commerce environment while working on South Africa’s leading outdoor, active and sports brands.
You must have an appetite for staying on top of the latest tech and digital systems trends and be eager to learn in a fast-paced environment. A positive attitude, passion for optimisation and excellent communication skills are a must with the ability to work well under pressure.
If you are a people person passionate about the outdoors who loves the rewarding challenge of building a brand, we want to hear from you.
Job Description
As an Ecommerce Coordinator, you will play a pivotal role in managing and optimising our online sales channels with a strong emphasis on project management. Your primary responsibility will be to oversee the day-to-day operations of our e-commerce platforms, ensuring smooth functionality, driving content updates, and enhancing the overall customer experience. You will collaborate closely with various teams, including marketing, sales, and IT, to execute strategies aimed at maximizing online revenue and brand presence.
Responsibilities
- Website content management including website landing page building, content updates and other CMS functions
- Creating product attributes and categories for the online product hierarchy
- Facilitate cross-functional collaboration between other teams to ensure alignment of goals and objectives.
- Conduct regular analysis of website performance metrics and sales data to identify trends, opportunities, and areas for improvement.
- Work closely with the Ecommerce Manager to develop and implement strategic initiatives aimed at driving online sales growth and enhancing the customer experience. Provide support to customer service team by addressing inquiries, resolving issues, and ensuring timely order fulfilment.
- Implement strategies to enhance customer satisfaction and retention, such as personalized recommendations and post-purchase follow-ups.
- Social Media Management for Performance Brands B2B sector (LinkedIn, Facebook & Instagram)
- Communicate regularly with Ecommerce Manager to provide project status updates, solicit feedback, and address any issues or concerns.
Requirements
- Minimum 2 years’ experience in a retail e-commerce business or digital marketing agency in a content, project management or digital coordinator role
- Basic knowledge of HTML and CSS coding in terms of landing page creation
- Adept at managing multiple brands channels across multiple categories
- Skilled in E-Commerce platforms such as Magento, Shopify, BigCommerce etc
- Excellent reporting, copywriting, organisation and communications skills
- Detail focused, strong problem-solving, analytical and trouble-shooting skil
- Well organised with the ability to multitask in a fast-paced environment